Privacy Policy

AGA Intensivpflege 24/7 GmbH

Lenhartzhammer 2

42899 Remscheid

Germany

Phone: +49 176 17 17 06 66

Email: remscheid@aga-intensivpflege.de

We process personal data only to the extent required to provide our website and to handle inquiries and applications.

Processing is carried out on the basis of the General Data Protection Regulation (GDPR).

Our website is hosted by an external hosting provider. When you visit the website, data is collected automatically:

• IP address
• Date and time of the request
• Browser type and version
• Operating system
• Referrer URL

This data is used for the technical provision and security of the website. Legal basis: Art. 6(1)(f) GDPR

If you contact us by email or phone, your details will be processed to handle your request.

Legal bases:

• Art. 6(1)(b) GDPR
• Art. 6(1)(f) GDPR

You can submit inquiries regarding out-of-hospital intensive care via our contact form. We process:

• Name (relative or patient)
• Phone number
• Email address
• Information on care needs
• Desired location
• Callback request
• Additional voluntary information

Note on health data:

As part of your inquiry, information about health status may also be provided. This data belongs to the particularly sensitive categories of data.

Processing is carried out:

• to handle your inquiry
• to prepare a care relationship

Legal bases:

• Art. 6(1)(b) GDPR
• Art. 9(2)(h) GDPR

You have the option to apply via our website. We process:

• First and last name
• Contact details
• Place of residence
• Desired area / location
• Professional details / qualification
• Messages
• Uploaded documents (e.g. CV)

Processing is carried out solely for the purpose of conducting the application process.

Legal bases:

• Art. 6(1)(b) GDPR
• Section 26 BDSG (German Federal Data Protection Act)

Storage period: Your application data will be deleted no later than 6 months after completion of the application process, unless statutory retention obligations apply.

Data transmitted via the forms is processed and stored by email.

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For this purpose, we use services provided by IONOS SE.

Processing is carried out to handle your inquiry or application. Where required, a data processing agreement is in place with the provider.

Our website uses only technically necessary cookies.

These are required to provide basic website functions.

Legal basis: Art. 6(1)(f) GDPR

Our website contains links to our profiles on:

• Facebook
• Instagram
• LinkedIn

These are simple links only. No data is automatically transmitted to these providers when visiting our website.

A transfer only occurs after clicking a link.

Personal data is stored only for as long as necessary to fulfill the respective purposes or as required by statutory retention obligations.

You have the following rights:

• Access
• Rectification
• Erasure
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of granted consents

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is:

We use technical and organizational measures to protect your data.